At Virtual Tax Boss Academy, we value your satisfaction with our digital products. While we strive to deliver the best quality products, we understand that there might be instances where you may need to request a return or refund. To ensure a transparent and fair process, please read our Digital Product Return Policy below.

Refund Eligibility:

  1. Valid Reasons for Refund: You may request a refund for a digital product within [3] days of purchase if you encounter any of the following conditions:
    • Technical issues preventing access or use of the product.
    • The product significantly differs from its description.
    • Duplicate purchase due to a technical error.
  2. Non-Eligible Refund Scenarios: We do not offer refunds for the following situations:
    • You have simply changed your mind or no longer want the product.
    • The refund request is made after [3] days from the purchase date.
    • You have violated our Terms of Service or Licensing Agreement.
    • The product was acquired through a promotional or bundled offer.

Refund Process:

  1. Contact Customer Support: To request a refund, please contact our customer support team at info@virtualtaxboss.com within 3 days of your purchase. Provide your order details and a clear explanation of the issue.

  2. Review Process: Our team will review your request promptly, typically within 2 business days. We may request additional information to better understand the issue.

  3. Refund or Resolution: If your request is approved, we will process the refund to the original payment method or offer an alternative resolution based on the specific case.

Product Access:

  1. Access Termination: In the event of a refund, your access to the digital product will be terminated immediately. You must uninstall or delete any downloaded files or materials related to the product.

Contact Information:

If you have any questions or concerns regarding our Digital Product Return Policy, please contact us at info@virtualtaxboss.com. We are here to assist you and ensure your satisfaction.

Please note that this policy is subject to change, and the most recent version will always be available on our website. Last updated: 07/2022